A new study in the Journal of the American Medical Informatics Association (JAMIA), which directly observed clinical workflows at primary care clinics in different healthcare organisations in Boston and Indianapolis, USA found that both doctors and medical staff used both paper-based and computer-based workarounds to overcome design flaws in their electronic health records (EHRs).
Here are some examples from the study’s findings of workarounds created when practices are found not using the EHR in the way it was designed for, due to the real and perceived deficiencies ot the EHRs.
References:
- Ken, T, 2013, Healthcare Workarounds Expose EHR Flaws, InformationWeek Healthcare, viewed 26 March 2013, < http://www.informationweek.com/healthcare/electronic-medical-records/healthcare-workarounds-expose-ehr-flaws/240151710 >
