Assessments within 24 hours

Let’s assume that you as a Health Information Management (HIM) / Medical Records (MR) practitioner, work in a hosptial that is actively undergoing an accreditation program for quality assurance, and your hospital is adopting the Joint Commission International (JCI)  acrreditation program.

During the survey process when your hospital is undergoing the  JCI  acrreditation program, surveryors may request a closed medical record review session.

As a HIM / MR practitioner in such a hospital setting, you need to know that  a sample of your medical records will be used for this closed medical records review session, and you must be aware of the reason why those records are reviewed and what the surveyors are looking for in them.

The surveyors will check for compliance on JCI standards, and one of them is the JCI Standard AOP.1.5 as listed in the Closed Medical Records Review Form (i.e JCI Standard AOP.1.5 is one of the JCI standards included in the list of standards in this form).

JCI Standard AOP.1.5 states that “Assessment findings are documented in the patient’s record and readily available to those responsible for the patient’s care.”

The Closed Medical Records Review Form is used to gather and document complainance wth the JCI Standard AOP.1.5 which is one of the JCI standards that require documentation in the patient’s medical record.

If you read about the post Medical documentation in medical records of initial medical and nursing assessments on initial medical and nursing assessments, initial assessments and continuous assessment findings are used throughout the care process to evaluate patient progress and to understand the need for reassessment. If all medical and nursing  assessments from the initial instance and throughout the patient’s stay at the hospital is documented well in the patient’s medical record, then your hospital certainly complies well with the JCI Standard AOP.1.5, ME 1 which states “Assessment findings are documented in the patient’s record.”

If your medical, nursing, and other meaningful assessments are documented well and can be quickly and easily retrieved from the patient’s record or other standardised location and used by those caring for the patient, then the surveyors and certainly your hospital’s management will be happy that your hospital passes the JCI Standard AOP.1.5, ME2 which states “Those caring for the patient can find and retrieve assessments as needed from the patient’s record or other standardized accessible location.”

Doctors and nurses must ensure that the patient’s medical and nursing assessments are documented in the record within the first 24 hours of admission as an inpatient.

This does not preclude the placement of additional, more detailed assessments in separate locations from the patient’s record as long as they remain accessible to those caring for the patient. If this is done within this stipulated time frame, then your hospital also complies with the JCI Standard AOP.1.5, ME 3 and ME 4 which state respectively “Medical assessments are documented in the patient’s record within 24 hours of admission.” and “Nursing assessments are documented in the patient’s record within 24 hours of admission.”

References:
Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA

Medical documentation in medical records of initial medical and nursing assessments

In everyday life, you and me conduct many informal assessments. One common assessment is whether you or me is hungry and when will you or me will be able to eat next. Such assessments made each day determine many of our actions and influence our comfort and success for the remainder of the day.

Virtually every health care professional performs assessments to make professional judgments related to patients. Doctors and nurses make assessments on a patient, the patient’s family, or the patient’s community to determine medical and nursing interventions that directly or indirectly influence the health status of a patient.

Pals, the purpose of a doctor or nursing health assessment is to collect subjective data -data that rely on the feelings or opinions of the person experiencing them and which cannot be readily observed by another, and objective data – which are measurable data (also called signs) that can be seen, heard, or felt by someone other than the person experiencing them, to determine a patient’s overall level of functioning in order to make a professional clinical judgment.

Subjective data from the patient’s point of view (also referred to as symptoms) are obtained through interviews with the patient, includes:

  1. data regarding sensations or symptoms (e.g., pain, hunger)
  2. feelings (e.g., happiness, sadness)
  3. perceptions, desires, preferences, beliefs, ideas, values, and personal information that can be elicited and verified only by the patient

Objective data on the other hand, are directly observed by the examiner and those obtained by general observation and by using the four physical examination techniques: inspection, palpation, percussion, and auscultation and typically includes :

  1. physical characteristics (e.g., skin color, posture)
  2. body functions (e.g., heart rate, respiratory rate)
  3. appearance (e.g., dress and hygiene)
  4. behavior (e.g., mood, affect)
  5. measurements (e.g., blood pressure, temperature, height, weight)
  6. results of laboratory testing (e.g., platelet count, x-ray findings)

Doctors also base their initial assessments from the patient’s medical/health record as another source of objective data, which is the document that contains information about what other health care professionals (i.e., nurses, physical therapists, dietitians, social workers) observed about the patient. Doctors can also gather objective data made by observations noted by the family or significant others about the patient.

However, the purpose of a nursing health history and physical examination differs greatly from that of a medical or other type of health care examination (e.g., dietary assessment or examination for physical therapy). A nurse collects physiologic, psychological, sociocultural, developmental, and spiritual data about the patient. Thus the nurse performs holistic data collection.

In contrast, the doctor performing a medical examination focuses primarily on the patient’s physiologic development status.

As Health Information Management (HIM) / Medical Records (MR) practitioners working at a JCI accredited hospital or a hospital being accredited, you need to know about a quality standard declared by the Joint Commission International (JCI) through the Standard AOP.1.3 which states “The patient’s medical and nursing needs are identified from the initial assessments and recorded in the clinical record.” and its five (5) Measurable Elements (MEs).

The JCI quality standard AOP.1.3 is yet another medical documentation requirement as recorded in your medical records

An initial comprehensive assessment involves a collection of subjective data about a patient’s perception of his or her health of all body parts or systems, past health history, family history, and lifestyle and health practices (which includes information related to the patient’s overall function) as well as objective data gathered during a step-by-step physical examination.

In a hospital setting, the doctor is responsible for the objective data collection for an initial comprehensive assessment and usually performs a total physical examination when the patient is admitted, while the nurse typically collects the subjective data, especially those related to the patientt’s overall function.

The objective data collection by the doctor identifies the patient’s medical needs from this initial assessment, documented health history, physical exam, and other assessments performed based on the patient’s identified needs as required by the JCI Standard AOP.1.3, ME 1.

The initial assessment by a nurse is the first and most critical phase of the nursing process. If data collection is inadequate or inaccurate, incorrect nursing judgments may be made that adversely affect the remaining phases of the process: diagnosis, planning, implementation, and evaluation. Although an initial assessment process precedes the other phases in the formal nursing process, nurses are always aware that assessment is ongoing and continuous throughout all the phases of the nursing process.

The nursing care needs of the patient identified by the nurse’s holistic data collection as outlined above, thus complies with the JCI Standard AOP.1.3, ME 2 i.e the nurse’s documented assessment, the medical assessment, and other assessments performed are based on the patient’s needs.

Regardless of who collects the data, a total initial health assessment (subjective and objective data regarding functional health and body systems) is needed when the patient first enters a hospital and periodically thereafter to establish baseline data against which future health status changes can be measured and compared. Frequency of comprehensive assessments depends on the patient’s age, risk factors, health status, health promotion practices, and lifestyle

The identified medical needs and the identified nursing needs of the patient must be documented in the patient’s clinical record as required by the JCI Standard AOP.1.3, ME 3 and ME4 respectively.

To accomplish the requirements of the JCI Standard AOP.1.3 namely ME 1. ME 2, ME 3 and ME4,  a hospital must determine the following requirements incorporated within written  policies and procedures which supports consistent practice in all areas :

  1. the minimum content of the initial medical and nursing and other assessments
  2. the time frame for completion of assessments including completion of the most urgent care needs identified from integrated assessments
  3. the documentation requirements for assessments including the integration of the additional assessments by other health care practitioners, including special assessments

If the above three requirements are met, I strongly believe that a hospital complies with the JCI Standard AOP.1.3, ME 5 which states that “Policies and procedures support consistent practice in all areas”.

Although the medical and nursing assessments are primary to the initiation of care, there may be additional assessments by other health care practitioners, including special assessments and individualised assessments. This is an integration requirement of the third requirement of written  policies and procedures on initial assessments I mentioned above.

Examples are, when a physical therapist performs a musculoskeletal examination, as in the case of a stroke patient, and a dietitian who may take anthropometric measurements in addition to a subjective nutritional assessment.

These assessments must be integrated into the initial assessment and the most urgent care needs identified. This is a time frame requirement of the second requirement of written  policies and procedures on initial assessments.as I also mentioned above.

Once a patient’s medical and nursing needs are identified from the initial assessments and duly recorded in the medical record, I conclude that a hospital then complies by the JCI Standard AOP.1.3

Please take note that the JCI Standard AOP.1.3 does not include the initial medical and nursing assessments of emergency patients.

References:
Janet, W & Jane, HK 2010, Health assessment in nursing, 4th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia PA, USA

Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA

Sue, CD & Patricia, KL 2011, Fundamentals of Nursing: Standards & Practice, 4th edn, Delmar, Cengage Learning, NY, USA

Assessments before Anesthesia or Surgery

Preoperative assessment is the assessment done before surgery, i.e the phase when a patient is prepared for surgery in the time span that includes preparation for, the process of, and recovery from surgery.

Gathering of prompt and accurate initial medical assessment information about the patient before surgery helps to ensure a successful outcome for the patient.

This information gathering is largely a nursing function, with assessments also done by the surgeon, the anesthesiologist or a registered nurse anesthetist (RNA).

What you need to know as a Health Information Management / Medical Records practitioner is that patients for whom surgery is planned have a medical assessment performed before the anesthesia or surgery as required by the JCI Standard AOP.1.5.1, ME 1, and this medical assessment of surgical patients is documented in the medical record before surgery as required by the JCI Standard AOP.1.5.1, ME 2.

Maybe it is good to know what kind of data is gathered in an initial medical assessment before anesthesia or surgical treatment.as required by the the JCI Standard AOP.1.5.1 and what goes into the medical record you keep.

Assessment before aneasthesia or surgery includes :

  • observations by the nurse – any unusual reactions or observations recorded in the patient’s medical record and reported to the charge nurse or surgeon at once
  • vital signs the morning of surgery and any significant deviation from normal recorded and reported
  • a general systems review, noting in particular any new cardiopulmonary developments that place the patient at highrisk during surgery
  • a complete physical examination, including laboratory tests and their results recorded in the patient’s record and, if abnormal, reported to the surgeon or their representative – for nonemergency surgery, laboratory tests done about a week before the procedure.

Routine, preoperative laboratory tests often include :

  • a chest x-ray
  • complete blood count (CBC)
  • urinalysis (UA)

Other laboratory tests and examinations will include:

  • a metabolic panel
  • a toxicology screen, if there is a possibility of alcohol or drug abuse.
  • a pregnancy test may be done, to determine what, if any, medication can be used. are performed as needed
  • an electrocardiogram is usually obtained for all patients older than 40 years
  • blood is drawn for a type and cross match if any possibility exists that a blood transfusion will be needed during surgery
  • patient’s weight is documented in kilograms, because dosages of medications, including anesthetics, are usually calculated on the basis of the patient’s kilogram weight
  • a visit from the anesthesiologist or nurse anesthetist (RNA) before surgery enables a patient to ask questions that may be troubling him or her and allows the anesthesiologist or RNA to assess the patient based on the assessment findings listed above – “patient management by anesthesiologists is generally highly standardized and includes some of the most robust safety engineering found in health care”, (ACMQ 2010).

As I end this post, I wish to record that this posting brings back memories of my multifaceted experiences, skills acquired and the joy when I worked as a medical assistant (an equivalent to a male nurse) in my start-off, one singular career phase of my life.

References:
American College of Medical Quality, 2010, Medical quality management : theory and practice, 2nd edn, Jones and Bartlett Publishers, Sudbury, MA, USA

Caroline, BR & Mary, TK 2012, Textbook of basic nursing, 10th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia, USA

Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA

JCI Standard MCI.2 – Communication with Patients and Families, about care and services and how to access those services

JCI Standard MCI.2 states clearly that “The organization informs patients and families about its care and services and how to access those services.”, thereby a hospital must meet 3 of its requirements to match this standard.

Let us now see what a hospital must do to live up to the expectations and hopes of sick patients and their families when they get to a hospital.

Organisation ethics requires that a hospital offer to inform patients and their families complete information they wish to know on the care and services at the hospital. Patient and families have a right to reasonable access to care as well as how to access those services. Information provided also includes information on the proposed care for a patient.

This openness and trustworthiness shown by a hospital when it works to build and establish trust and open communication with patients and their families, and when it also trys to understand and protect each patient’s cultural, psychosocial and spiritual values, helps create a bond between patients and their families.

Let’s now see how the Joint Commission International quality standards fits into this picture of openness by a hospital.

By providing all the needed information with the openness of the hospital, awareness and knowledge gained and learnt of the care and services through this openness, trust bonded between patients and their families and the hospital, the hospital easily complies with two of the JCI Standard MCI.2 requirements  namely ME 1 and ME 2.

If the hospital includes information on the proposed care for a patient.in its initial plan to inform patients and their families, then the hospital meets the requirement by the JCI Standard ACC.1.2, ME 2

At the hospital, it is only normal when patients and their families learn of the hospital’s capability to match their expectations of care and services.

When patients and their families learn that their needs fall beyond the scope of  the hospital’s competence, mission and capabilities, then the hospital is obligated to provide information to the patient and their families on alternative sources of care and services. Such alternative sources of care and services may be available at another hospital in the district, and the hospital then co-ordinates with the other hospital with the needed services, and ensures that such patients are appropriately referred to the other facility with services that meets their ongoing care needs.

The hospital will thus comply with the JCI Standard MCI.2 requirement ME3 if the hospital is able to provide information to the patients and their families on alternative sources of care and services when their needs fall beyond the scope of  the hospital’s competence, mission and capabilities.

Reference:
Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA

Documentation of medication administration in medical records

Joint Commission International defines medication (JCI 2010) as ‘any prescription medications; sample medications; herbal remedies; vitamins; nutriceuticals; over-the-counter drugs; vaccines; or diagnostic and contrast agents used on or administered to persons to diagnose, to treat, or to prevent disease or other abnormal conditions; radioactive medications; respiratory therapy treatments; parenteral nutrition; blood derivatives; and intravenous solutions (plain, with electrolytes and/or drugs.’

Preparation for medication administration in a hospital begins with the order for medication, in most circumstances written by a doctor. A record of orders for medication (medications prescribed or ordered), the dosage and times the medication and other treatments was administered is kept in the medical chart of each patient.

Frequency of administration is most often ordered on a repeating schedule (ie, every 8 hours). At times the order may be written as a STAT (give right away) order, a one-time order (give just once) or a prn (medications administered “as needed”) order. Standing orders (also referred to as scheduled orders) are administered routinely as specified until the order is canceled by another order.

Before administration and to ensure safe administration, medication records are strictly on hand at time of administration and medication given according  the “five rights” namely:

  1. Right patient
  2. Right drug
  3. Right route
  4. Right dose
  5. Right time

Documentation of medication administration is an important responsibility. The medication record tells the story of what substances the patient has received and when. Like other health care records, it is also a legal document.

Hospitals usually have policies and procedures regarding documentation of medication administration. Such policies and proceudres would entail that a listing of all current medications taken prior to admission must be recorded in the patient’s medical record and is available to the pharmacy, nurses, and doctors. An established process contained in such medication related procedures may include that this listing of ‘all current medications taken prior to admission’ is readily available so that it can be used to compare with ‘initial medication orders’.

Now, just in case your hospital is been prepared for JCI accreditation, the medical records you keep must comply with two JCI standards to meet its requirements for proper documentation of medication administration.

The first of the two standards mentioned above which your hospital needs to comply with is JCI Standard MMU.4, which states that ‘Prescribing, ordering, and transcribing are guided by policies and procedures.’

Medical, nursing, pharmacy, and administrative staff in your hospital actively collaborate to develop and monitor such policies and procedures.This standard guides the safe prescribing, ordering, and transcribing of medications.

What concerns you as the Health Information Management/Medical Records practitioner directly is the process of transcribing of medications (by doctors, usually the clerking doctor at admission), which includes ‘a listing of all current medications taken prior to admission’ that must be duly recorded in a patient’s medical record, which will then be measurable for complaince by JCI Standard MMU.4, ME 5.

However, do take note your hospital must comply with JCI Standard MMU.4, ME 6 which requires that this listing is important to be maintained in a medical record since it is used to make a comparison between ‘all current medications taken prior to admission’ against ‘initial medication orders’.

The other direct concerns to you when your hospital is been prepared for JCI accreditation is to be beware that your medical records must contain medication documentation as required by JCI Standard MMU.4.3 which states ‘Medications prescribed and administered are written in the patient’s record’ and that this documentation in your medical records have evidence that can show:

  • medications prescribed or ordered are recorded for each patient that is measurable by JCI Standard MMU.4.3, ME 1
  • medication administration is recorded for each dose, measurable by JCI Standard MMU.4.3, ME 2
  • medication information is kept in the patient’s record or inserted into his or her record at discharge or transfer, measurable by JCI Standard MMU.4.3, ME 3

In summary, in case your hospital is been prepared for JCI accreditation, then look out for JCI Standard MMU.4 and its two requirements ME 5 and ME 6, and also JCI Standard MMU.4.3 and its three requirements namely ME 1, ME 2 and ME 3, so that the medical records you keep complys with these two JCI standards and so to meet its five respective requirements for proper documentation of medication administration.

References:
Carol, T, Carol, L & Priscilla, L 1997, Fundamentals of Nursing: The Art of Science of Nursing, 3rd edn, Philadelphia: Lippincott-Raven Publishers

Caroline, BR & Mary, TK 2012, Textbook of basic nursing, 10th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia PA, USA

Janet, W & Jane, HK 2010, Health assessment in nursing, 4th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia PA, USA

Joint Commission International 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA

Patricia, AP & Anne, GP 1997, Fundamentals of Nursing: Concepts, Process, and Practice, 4th edn, St Louis, USA, Mosby-Year Book, Inc.

Work Not Documented Is Work Not Done