MRPM.VOW.02.13: Electronic Medical Records Kill!

MRPM-VOW-placer-video-projector-icon-psdMy Video of the Week (VOW) pick this second week of December 2013 is this humorous animation from Steven Mussey, M.D. about Electronic Medical Records (EMRs).

This animation poses fore·thoughts in investing in EMRs, but I think it is not a  “menace” if handled with care and used as a productivity tool. EMRs can save lifes actually,  I bet EMRs will greatly reduce or eliminate medical errors on the part of dcotors and nurses because of the built-in decision support systems.

I think it’s time we all move on with the times and learn to accept that there are certain aspects in healthcare that can actually be computerised, specifically the paper based medical record. But the greater interface with the EMR, I believe that the most important thing is to never forget to care for the patient holistically and that healthcare professionals need to continue to talk to patient face-to-face.

Just have fun with this VOW and laugh away you worry that EMRs will kill you!

References:

Steven, M 2011,   Electronic Medical Records Kill!, 9 Apr 2011, Youtube, viewed 05 December 2013,<http://www.youtube.com/watch?v=NleWPN6CADE&list=PLGB4ZNdlXswnQWZR1mQgS4xu6BGQbJl96>

APDC: Relevant conditions and scenarios that affects the eyes – Part 2

ICD-10-book-cover-for-APDC-series-labelAs I wrote some weeks ago in the post APDC: Relevant conditions and scenarios that affects the eyes – Part 1 (this link will open in a new tab of your current browser window), in this new instalment post of coding diseases of the eye and adnexa, I shall discuss about cataracts affecting the lens, conditions affecting the choroid and retina, on to glaucoma characterised by damage of the optic nerve, and to end this post with some conditions affecting the vitreous body and globe and their appropriate coding.

ICD 10 has one (1) block ranging from codes H25-H28 for all disorders of lens within the Chapter VII Diseases of the eye and adnexa (H00-H59). Within this block, a Health Information Management (HIM) / Medical Records (MR) practitioner  will find four (4) sub-divisions (subcategories) of three (3) category categories of codes. The first sub-division H25 is for the single condition affecting the older population group – the senile cataract, three-character categories which I believe have been selected or grouped because of their frequency, severity or susceptibility to public health intervention.  The second, third and fourth sub-divisions i.e H26, H27 and H28 are grouped among diseases with some common characteristic as well as allowing many different but rarer conditions. As always there is a provision for ‘other’ conditions to be classified. Do take note that H25 to H27 each has a category for ‘unspecified’ conditions.

The results from the last known national eye survey conducted in 1996 to determine the prevalence of blindness and low vision and their major causes among the Malaysian population of all ages, cataract was the leading cause of blindness (39%) followed by retinal diseases (24%) and another result finding showed that uncorrected refractive errors (48%) and cataract (36%) were the major causes of low vision.

When coding cataracts in the young population, cataracts present at birth takes it place among the codes in the Chapter XVII Congenital malformations, deformations and chromosomal abnormalities (Q00-Q99). Code H26.0 is only for cataracts diagnosed until later in life of new-borns namely infantile cataracts present early in life, but are not present at birth. Also take note that the subcategory for infantile and juvenile cataracts includes the descriptor presenile.

Cataracts caused by an underlying inflammatory disorder example cataract in chronic iridocyclitis are included in the category “Complicated cataract (H26.2)”.  Remember the option to use additional external cause code (Chapter XX), if desired, to identify drug in the case for drug-induced cataract or if desired, to identify cause in the case for traumatic cataract.

Two codes are required  for diabetic cataract, a special coding condition, whereby the coder has to go elsewhere to find the code for the underlying generalised disease and also report the code H28.0 since diabetic cataract is indeed a manifestation in a particular organ or site, in this case the eye and specifically the lens. This is the principle of the dagger and asterisk system which provides alternative classifications. Always code the primary code for the underlying disease which will be marked with a dagger (†) and code the optional additional code for the manifestation to be marked with an asterisk (*), in this case H28.0 The eye specialties everywhere normally have a desire to see diabetic cataract classified to the Chapter VII for this manifestation when it was the reason for medical care.

Now, for example when the diabetes is not identified as type 2? How do you code?

Rationally, I would code to E11.3 as the dagger code because of the following connection which is (i) you are directed from H28.0* – diabetic cataract to go to the block E10-E14 with common fourth character .3+, (ii) then I look up the block diabetes mellitus (E10-E14) from the Chapter IV Endocrine, nutritional and metabolic diseases (E00-E90), I find first “With ophthalmic complications, Diabetic: .3+, cataract (H28.0*) as among a list of fourth-character subdivisions for use with categories E10-E14 and type II, a inclusion term is listed below E11, and finally, (iii) since the coder is required to “See before E10 for subdivisions”. In summary, the asterisk code H28.0* leads me to find E11.3 from the above mentioned connection.

The category H33 lists codes regarding retinal detachments, when the retina is pulled or lifted away from its normal position. When there is a retinal break, detachment may or may not happen. Horseshoe tear, a type of retinal detachment with no retinal break is quite commonly reported and is given the code H33.3

What if you are presented with the main term “congenital macular degeneration” as the diagnosis? How will you find the correct code? You could look at congenital first, and you will be directed to find the condition. The condition is macular degeneration. Finding macular, you will locate degeneration (H35.3), and then to find hereditary (H35.5) at the second level.  This is the way your find your way in the Alphabetic Index forest of codes.

Glaucoma is another serious condition of the eye, actually it is a group of diseases of the eyes characterised by damage of the optic nerve which can lead to permanent damage to the optic nerve, loss of peripheral vision, and eventually, blindness. You may encounter some that are chronic and some that are acute while coding glaucoma.

In ICD 10, glaucoma that is described as congenital glaucoma is reported with a code from glaucoma described as childhood, infantile, juvenile, or congenital are all reported as congenital glaucoma with a code from Chapter XVII Congenital malformations, deformations and chromosomal abnormalities (Q00-Q99) unlike in the past revision, ICD 9 when glaucoma that is described as childhood, infantile, or juvenile is reported with a code from the Chapter 6 – Nervous System and Sense Organ.

Glaucoma may be secondary to eye trauma,  eye inflammation, to other eye disorders and maybe even drugs. You may use the additional code, if desired, to identify cause or use the additional external cause code (Chapter XX), if desired, to identify drug.

You may not find any specific code for glaucoma associated with vascular disorders this time around in ICD 10, and the likely code to pick will be H40.8 Other glaucoma.

Endophthalmitis is to me the most common condition I had encountered for all conditions affecting the globe, affecting multiple structures of the eye, such as inflammation, degenerative conditions, and retained foreign bodies. Infact the inclusion clause “disorders affecting multiple structures of eye” included below H44 Disorders of globe already confirms this. By the way, endophthalmitis is an inflammatory condition within the intraocular cavities affecting the aqueous or vitreous humor. However, the ICD 10 does not differentiate between the terms acute, chronic, and unspecified endophthalmitis anymore but you can look up the Alphabetic Index and locate the qualifying terms like acute and subacute listed there under the lead term endophthalmitis, and the go find the appropriate code H44.0 Purulent endophthalmitis.

Coding vitreous haemorrhage in ICD 10 has changed, it now stands alone as H43.1, unlike in ICD 9.

Incidentally I have delayed writing this kind of posts as it required pulling together all my resources, understanding all the diseases and conditions in this Chapter, and finally a desirable post for the reader I wish to convince into reading a technical post like this one.

Readers, I think I have not more than three (3) more instalment posts on coding diseases of the eye and adnexa.

Happy coding!

References:

  1. Gerard, JT & Bryan, D 2012, Principles of Anatomy & Physiology, 13th edn, John Wiley & Sons, Inc, New Jersey, USA
  2. Michael, M & Valerie, OL 2012, Human anatomy, 3rd edn, The McGraw-Hill Companies, Inc., New York, USA
  3. Phillip, T 2012, Seeley’s principles of anatomy & physiology, 2nd edn, The McGraw-Hill Companies, Inc., New York, USA
  4. World Health Organization 2011, Volume 1 Tabular list, International Statistical Classification of Diseases and Related Health Problems 10th Revision, 2010 edn, Geneva, Switzerland
  5. Zainal, M, Ismail, SM, Ropilah, AR, Elias, H, Arumugam, G, Alias, G, Fathilah, J, Lim, TO, Ding, LM and Goh, PP 2002, Prevalence of blindness and low vision in Malaysian population: results from the National Eye Survey 1996, British Journal of Ophthalmology, September; 86(9): 951–956.viewed 27 Nov 2013, <http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1771293/>

MRPM.VOW.01.13: Google Glass in a clinical setting

MRPM-VOW-placer-video-projector-icon-psdGoogle Glasses is a battery operated, capable for hands-free use while walking or driving or working, head-mounted intelligent device that looks like a pair of normal eye glasses. Google Glasses are equipped with lenses that are both interactive and a display like a smartphone. Users will always be connected to the Internet, it is compatible with both Android-powered mobile devices and Apple iOS-powered devices through Bluetooth and Wi-Fi connectivity. Users can also record photo or video from its 5 megapixel camera by voice command.

The MRPM Video of the Week (MRPM.VOW.01.13) – from the widget on the left of this post, provides pellucidity to an innovative way for quick and easy access to critical data such as vital signs during surgical procedures by using Google Glass. This soultion is been pioneered by Philips Healthcare and Accenture who are collaborating to develop a new way to help surgeons deliver more efficient and effective patient care using Google Glass technology during surgical procedures.

References:

  1. Maria, D 2013,  How Google Glass Is Now Being Used During Surgery, 5 November 2013, Forbes, viewed 29 November 2013,<http://www.forbes.com/sites/ptc/2013/11/05/how-google-glass-is-now-being-used-during-surgery/>

A doctor’s touch vs documentation and fitting things into boxes on computer screens

Writing narratives in paper based medical records is the usual way the team of healthcare professionals taking care of the patient – doctors and nurses largely record in the medical record to tell a story about what is happening to the patient and what occurred in the course of care. Such narratives are considered to be essential for communication between members of  healthcare professionals.

Following the advent of the Electronic Medical Record (EMR) / Electronic Health Record (EHR), doctors and nurses find the loss of space in the patient record to write narratives. The freedom of being able to describe something in a doctor’s or nurse’s own words is now replaced by structured drop-down menus, a prominent feature of EMRs / EHRs.

I like to share an essay, “Checking Boxes” about the frustrations and misgivings of a primary-care doctor who makes house calls in and around Tuscaloosa, Alabama, United States of America. Read this essay here.

The notion is that many caring doctors and nurses still wish to spend their time speaking and caring for patients rather than been overwhelmed with computer documentation and fitting things into boxes on computer screens.

References:

Regina, H 2013, Checking Boxes, 18 October 2013, Pulse–voices from the heart of medicine, viewed 27 Nov 2013, <http://www.pulsemagazine.org/archive/stories/310-checking-boxes>

JCI Standard MCI.4 – accuracy and timeliness of information in the hospital through effective communication

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My intention in bringing this post to a Health Information Management (HIM) / Medical Records (MR) practitioners reader specifically and to all other readers in general, is to understand the dynamics of communication and your role in managing patient-specific information in a hospital setting when the leaders of the hospital agree to an essential condition  whereby effective communication must prevail among and between professional groups; structural units, such as departments; between professional and non-professional groups; between health professionals and management; between health professionals and families; and with outside organisations.

In making this agreement for effective communication throughout the hospital setting, I agree the stipulations that this issue is primarily a leadership function of the hospital’s leaders. This agreement is stipulated in the Joint Commission International (JCI) Standard MCI.4 which states that “Communication is effective throughout the organization”, especially so if you are practising in a hospital accredited or seeking JCI accreditation status or undergoing re-survey for JCI accreditation status.

The reader as a leader of a structural unit setting and relevant service needs to be aware of the following conditions in this agreement for effective communication:

  1. for patient care to appear seamless, processes must be in place for communicating relevant information in an accurate and timely manner throughout one’s structural unit, such as the HIM / MR department and between other structural units in the hospital; this is to ensure that the processes are designed and implemented to support continuity and coordination of care as patients move through the hospital from admission to discharge or transfer, several departments and services and many different health care practitioners may be involved in providing care; for example from emergency services to inpatient admission
  2. the hospital defines the patient-specific information, example patient’s weight and other physiological information available from the medical record, required for an effective review process and is facilitated by a record (profile) i.e via medication administration records (MAR) or medication list, also to be found within a medical record for all medication administered to a patient except emergency medications and those administered as part of a procedure; the medical record folder is updated after a review of a patient receiving medications, example the folder is tagged with an alert sticker for allergies or sensitivity; this review also facilitates the medication reconciliation process across the continuum of care and the process continues upon discharge and transfer of the patient, and the complete list of patient medications is shared with the next provider of patient care
  3. effective communication occurs in the hospital among the hospital’s programs ranging from the emergency services, inpatient admission, diagnostic services and treatment services, surgical and non-surgical treatment services and outpatient care programs for seamless care
  4. since patients frequently require follow-up care to meet on-going health needs or to achieve their health goals, there is a plan by the hospital’s leaders with the leaders of other health care organisations in its community for effective communication to occur between the leaders of these other health care organisations in its community during referrals; the plan establishes contact with known resources i.e. the patient’s home community and identified specific individuals and agencies that are most associated with the hospital’s services and patient population in order that they help support continuing health promotion and disease prevention education
  5. there are policies and procedures developed to support and to promote patient and family participation in care processes to ensure that continuity and coordination are evident to the patient; effective communication thus occurs with patients and families in these circumstances:
    1. patients and families are involved in care decisions by effective communication thus occurs with patients and families when (i) they understand how and when they will be told of planned care and treatment(s), (ii) understand their right to participate in care decisions to the extent they wish and learn about how to participate in care decisions
    2. inpatients and outpatients who leave against medical advice when patients, or those making decisions on their behalf, may decide not to proceed with the planned care or treatment or to continue care or treatment after it has been initiated guided by a process for the management and follow-up of such cases
    3. effective communication thus occurs with patients and families when those who provide education encourage patients and their families to ask questions and to speak up as active participants
    4. effective communication occurs with patients and families when indicated, planning for referral and/or discharge begins early in the care process ie. soon after admission as inpatients and, when appropriate, includes the family
    5. effective communication occurs with patients and families when patients are reassessed to plan for continued treatment or discharge
    6. effective communication occurs with patients and families such that symptoms and complications are prevented to the extent reasonably possible during the care of the dying patient
  6. and finally. the reader as a leader must not only set the parameters of effective communication but also serve as role models with effective communication of the hospital’s mission and appropriate policies, plans, and goals to all staff.

I acknowledge the role of effective communication and its pervasiveness in creating, gathering and sharing health information in meeting challenges and improving health care outcomes. In this post, I think I have achieved to address some pertinent issues relevant to effective communication when implementing the requirements of the JCI Standard MCI.4 specifically and also delving into the issues of effective communication in general.

References:

  1. Dale, EB & Daena, JG (eds.) 2009, Communicating to manage health and illness, Routledge, London, UK
  2. Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th edn, JCI, USA
  3. Michelle, AG & Mary, JB 2011, Essentials of Health Information Management: Principles and Practices, 2nd edn, Delmar, Cengage Learning, NY, USA
  4. Sheila, P & Sandra, H (eds.) 2007, Health communication Theory and practice, Open University Press, McGraw-Hill Education, England, UK